Frequently Asked Questions
Find answers to commonly asked questions about our products and services.
Anyone in Australia who is 18 years of age or older can purchase from Virtual Liquor! Whether you are looking for single bottles, full cases for personal enjoyment, or larger orders for events and hospitality venues, you can order directly online with fast nationwide delivery.
We provide direct venue delivery throughout Melbourne metropolitan and regional Victoria, alongside freight dispatch across interstate regions via our logistics partners. Delivery schedules and cut-off times are provided upon account setup.
Trade pricing and wholesale product sheets are available exclusively to registered trade clients. You can request our latest price list by submitting an inquiry via our Contact page or calling our trade sales line directly.
Setting up a wholesale account is simple. Contact us via the Contact page, and we will guide you through the process.
Yes. Venue managers, sommeliers, and retail buyers can request product samples or schedule a trade portfolio tasting with one of our sales representatives by contacting our team.
Products are supplied in full case/carton quantities (typically 6 or 12 bottles depending on the producer). Our standard delivery minimum is 1 case ($300 minimum order). Speak with your territory manager for flexible trial arrangements for new menu placements.
Initial orders are processed via direct bank transfer or major credit card. Approved ongoing trade accounts can apply for standard business credit terms following a credit review.
We service various regions across Australia. Contact us to find out if your location is covered for wholesale delivery.
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